Delete account & data

Request multiplayer account deletion

A multiplayer username is an online account. Removing its local profile or uninstalling the game does not delete the account or its associated server data.

Request deletion of your account, device profiles/credentials, game memberships, invitations, known-player links and other associated personal data using the contact below. Shared game data may involve other players; the operator must explain what is removed, anonymised, or retained and why.

Public privacy contact is being confirmed before release.

We may need to verify that you own the account. Do not email your recovery code or profile token. Do not erase your only signed-in profile until ownership verification is resolved.

Delete local puzzles and drafts

Puzzles: find the puzzle in Library and use Delete, confirming when asked.
Greeting drafts and exports: use Settings > Delete local greeting drafts and exports, then confirm.
Received cards: remove them in Library > Puzzle cards. Their separate saved progress is local to this device.
All app-local data: removing the app or clearing its storage may remove local content. Check your device's backup settings separately.

Deletion can be permanent. Export or keep anything you need before proceeding. Files you saved or shared outside the app are controlled by that destination.

Stop a hosted card from being downloaded

Open your sent cards and choose Stop sharing. This revokes the link and removes the hosted picture/message. A small revocation record remains so an interrupted publication cannot recreate the same link.

Recipients keep copies they already downloaded. Deleting your local greeting draft, uninstalling the app, or deleting a received copy does not revoke the hosted link.

If you have lost the device with the sender receipt, contact support privately. We may not be able to prove ownership using a public username or card link alone.

Other data requests

For gameplay analytics, support correspondence or other personal data, contact Public privacy contact is being confirmed before release.. Describe the data and the approximate dates involved. Analytics identifiers are separate from your multiplayer username, so we may need additional, non-secret information to locate the right records.